Derek Long
Senior Business Analyst
Workflow • Microsoft 365 • AI
Versatile IT Analyst with 10+ years of experience delivering enterprise applications, digital transformation initiatives, workflow automation, and business process optimization across APAC.
10+
Years Experience
50+
Projects Delivered
APAC
Regional Scope
AI
is the future
Core Expertise
6 categoriesEnterprise Systems
K2 / Nintex BPMNavisionOracle CRMAutoline
Automation
Power AutomateK2 BPM WorkflowsRPA (UI Path)
AI Solutions
LLM IntegrationMore to come ....
Development
Power AppsAngularC# .NETPython
Cloud & Data
Microsoft 365SharepointAvepoint
Project Management
Vendor CoordinationProject PlanningBusiness RequirementsChange Management
Experience
7 roles
Senior Business Analyst
Omron Asia Pacific
Jun 2023 – Present
- ▸Regional application owner for K2 BPM platform serving 500+ APAC users across sales, service, and finance workflows.
- ▸Delivered 15+ solutions that reduced manual effort by an estimated 30% across regional teams.
- ▸Drove APAC-wide M365/Emerging Technology adoption and platform governance as part of the regional IT team.
K2 BPMPower AppsPower AutomateSharePointM365AI
IT Analyst
Mitsubishi Logisnext Asia Pacific
Sep 2021 – Jun 2023
- ▸Led digital transformation of customer service operations by consolidating 5+ fragmented document repositories into a single SCM platform.
- ▸Automated approval workflows across departments, cutting average document turnaround time and improving traceability.
- ▸Provided application support and enhancement for telematics, SSO, and other business-critical regional systems.
Process OptimizationSSOTelematicsM365
Senior IT Analyst
DSO National Laboratories
Mar 2021 – Sep 2021
- ▸Supported and maintained enterprise web applications built on Angular and C# .NET used by defence research teams.
- ▸Delivered enhancements and production support for in-house mobile apps built with Cordova, used by 1000+ field staff.
AngularC# .NETCordovaSQL
Application Specialist (Digital Team)
Wearnes Automotive
Oct 2019 – Mar 2021
- ▸Shipped a customer-facing service-booking mobile app across the SG retail network, reducing service-center call load.
- ▸Administered and enhanced the Nintex K2 workflow platform supporting automation across multiple departments.
- ▸Managed end-to-end delivery: requirements, vendor coordination, testing, training, documentation, and post-go-live support.
K2 BPMMobile AppsVendor ManagementUAT
Senior Executive (IT Division)
Yamaha Motor Asia
Oct 2015 – Oct 2019
- ▸Supported MS Navision ERP implementations across 8+ APAC distributor markets, coordinating business and technical stakeholders.
- ▸Deployed attended RPA bots for finance operations, cutting manual data-entry effort by an estimated 60% and improving accuracy.
- ▸Owned business analysis, requirements, UAT, and production support for the regional ERP ecosystem.
MS Navision ERPRPAProject ManagementUAT
Project Consultant
Maventree Technology
Oct 2014 – Sep 2015
- ▸Supported SAP e-HR enhancement projects, managing 20+ change requests, service requests, and defect resolutions.
- ▸Worked with business users and technical teams to ensure on-time delivery of system improvements.
SAP e-HRChange ManagementDefect Resolution
Senior Project Executive
Butterfly Global
Nov 2012 – Oct 2014
- ▸Led deployment of tablet-based eMenu ordering solutions across 20+ hospitality outlets in Singapore and the region.
- ▸Owned the full project lifecycle: requirements, solution design, testing, deployment, training, and post-implementation support.
Tablet eMenuSolution DesignDeploymentTraining
Education
3 entries
Specialist Diploma in Business & Big Data Analytics
Nanyang Polytechnic
2019
- · GPA: 3.7
- · Distinction in Business Analytics Project
Hadoop (Distributed Data Processing)Python (Machine Learning & Data Analytics)Predictive AnalyticsData Visualization
Bachelor of Science (B.Sc.) in Information Management
University College Dublin
2012
- · Second Class Honours (Upper Division)
Diploma in Business Informatics
Nanyang Polytechnic
2007
- · GPA: 3.129
- · Distinction in Infocomm Technology
- · Distinction in Data Structure & Programming
Technology Stack
4 toolsPower Platform92%
K2 / Nintex BPM88%
SharePoint88%
AI Integration78%
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